At TuffBuild, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website or contact us for flooring services.
Information We Collect
We may collect personal information in the following ways:
- Contact Information: Name, email address, phone number, and location when you contact us or request a quote.
- Project Details: Information related to your flooring needs, such as epoxy flooring, concrete sealing, or surface preparation requirements.
- Website Data: Non-personal information such as browser type, pages visited, time spent on site, and IP address for analytical purposes.
No financial or sensitive personal data is collected through our website.
How We Use Your Information
TuffBuild uses collected information to:
- Respond to inquiries and provide accurate flooring quotes.
- Offer guidance on services including epoxy floor over tile, concrete sealing, concrete floor painting, and other solutions.
- Improve our website experience and service quality.
- Send updates or relevant information when requested by the user.
We do not sell or share your information with third parties for marketing purposes.
Cookies & Website Tracking
TuffBuild may use cookies or basic tracking tools to monitor website performance and improve user experience. This includes analysing visits, navigation patterns, and engagement with content such as epoxy over tile before and after or concrete sealing how to articles.
You can disable cookies in your browser settings at any time.
Data Protection
We take data security seriously and use reasonable measures to protect your information from loss, misuse, or unauthorised access. While we follow standard industry practices, no online transmission is entirely risk-free, and we cannot guarantee absolute security.
Sharing Your Information
Your data may be shared only in the following situations:
- With service providers assisting in communication or website functionality.
- If required by law, regulation, or legal process.
We do not share, distribute, or disclose your information to external companies for promotional or advertising use.
External Links
Our website may contain links to external sites. TuffBuild is not responsible for the privacy practices or content of third-party websites. We encourage visitors to review the privacy policies of any linked sites.
Your Rights
As a user, you have the right to:
- Request access to the information we hold about you.
- Request corrections to inaccurate or incomplete data.
- Request deletion of your personal information, where applicable.
To exercise these rights, please contact us using the details below.
Changes to This Privacy Policy
TuffBuild may update this Privacy Policy periodically to reflect improvements or changes in our services or legal requirements. Updated versions will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy or need assistance regarding your personal data, you can contact us at:
- Email: [email protected]
- Website: tuffbuild.com.au
- Address: Point Cook, VIC, Australia
TuffBuild – Dedicated to quality, transparency, and customer trust in every flooring project.